Remote Service Desk Incident Coordinator

CommandLink is seeking a Service Desk Incident Coordinator to act as a central operational point for incoming service incidents and support cases. This remote position is crucial for ensuring incidents are properly triaged and managed through the support lifecycle in alignment with business impacts.

The Coordinator will monitor incidents, manage service flow, and ensure communication standards are upheld across the support environment. Strong organizational skills and the ability to work under pressure are essential for success.