Remote Service Desk Incident Coordinator

CommandLink in Buenos Aires seeks a Service Desk Incident Coordinator to serve as a central point for incoming service incidents and internal work assignments. The role is fully remote and critical for triaging and advancing cases through the support lifecycle, ensuring a seamless flow of communication and escalation awareness across teams.

As part of the Managed Services organization, you'll monitor and prioritize incidents, contributing to operational excellence. Experience in IT service management is required. The position emphasizes effective communication and coordination across various technical scopes and customer impacts.