Remote Service Desk Analyst – Night Shift, Growth & Benefits

MicroSourcing is seeking a Service Desk Analyst to manage support cases via Salesforce, handle CTN provisioning, and coordinate with internal teams to resolve issues. This full-time, work-from-home night-shift role offers competitive rewards and growth opportunities.

The ideal candidate has strong data skills in Excel/SQL, experience with Callcap and Sonar, excellent communication, and a customer-centric mindset; willing to learn new tech in a fast-paced environment.