Remote Service Desk Analyst | Incident & SLA Specialist

Experian is seeking an application support professional in Spain to provide 1st line support for clients in the EMEA CSDA Operations Spain team. You will log incidents, collaborate with specialist teams, and ensure resolutions within SLA guidelines.

The role emphasizes ownership, proactive workload management, and delivering monthly usage reports. A hybrid remote/in-office arrangement is offered to support a dynamic, international environment in Granada and across Andalusia.