Remote Senior Customer Success Manager

Twilio is seeking a Senior Customer Success Manager based in Singapore. In this role, you will ensure customer success by driving value realization from the Segment platform while managing key relationships with enterprise-level customers.

Your responsibilities include developing strategic roadmaps, advocating for customer needs, and collaborating with internal teams to resolve challenges. The ideal candidate will have over 5 years of experience managing enterprise clients, exceptional communication, and a passion for leveraging data to enhance business outcomes.

Join us in creating impactful customer experiences!