Remote Senior Case Manager – Client Care & Escalations

Sun Life is seeking a Senior Case Manager for their Client Care Centre in Taguig, Philippines. This role is dedicated to providing exceptional service to Group Benefits Clients, resolving complex issues, and collaborating with various teams. Ideal candidates will possess strong communication, problem-solving, and time management skills.

Applicants should demonstrate empathy, critical thinking, and a commitment to continuous improvement. The company promotes a supportive work environment and emphasizes client relationships.