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Remote SaaS Technical Support Engineer

FunnelCake

workfromhome, sonora, Mexico Full-time June 07, 2026

Found Description

FunnelCake is looking for a Technical Analyst I to join their Technical Support Team. This role involves providing expert assistance to customers using SaaS solutions, troubleshooting technical challenges, and collaborating with product teams. The analyst will ensure customer satisfaction and foster seamless technology adoption.

Requirements include 2+ years of technical experience and strong English communication skills. This position is fully remote and offers a market-leading compensation package along with benefits including comprehensive insurance coverage.

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