Remote SaaS Support Specialist | API-Aware Troubleshooter

SupportZebra is hiring a Technical Support Specialist to provide technical support for SaaS products in the Philippines. This remote role includes troubleshooting customer issues, interpreting API responses, and collaborating with internal teams to resolve challenges.

The ideal candidate will have 2–4 years of experience in a technical support role, excellent English communication skills, and the ability to read JSON structures. Familiarity with API tools is a plus.