Remote SaaS Support Analyst (Bilingual EN/ES)

Alumni Ventures is looking for a Customer Support Analyst in the Philippines to provide Level 1 support and collaborate with internal teams. The role requires over 2 years of experience in Customer Support, particularly in SaaS and Logistics. Candidates should have advanced English and Spanish communication skills. Benefits include competitive salaries, equity packages, and unlimited PTO. This is an opportunity to work in a supportive and diverse environment that values employees as its biggest asset.
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