Remote Retirement Plan Support Agent

Meridial is looking for a customer-oriented support agent to join their team in Colombia, focusing on providing excellent service in the financial sector. This remote position involves assisting English-speaking clients with retirement plan inquiries and technical issues via multiple communication channels.

Ideal candidates possess strong communication skills and prior customer service experience, preferably in a technical support role. The role demands availability for 45-50 hours per week working US-East Coast hours.