Remote Product Support Analyst – 1st Line Incident Resolver

CSG Systems is seeking a 1st level Technical Support professional located in Bogotá, Colombia. The role includes responsibilities like managing customer incidents, troubleshooting issues, and ensuring customer satisfaction. A strong technical background and effective communication skills are essential.

Benefits include work flexibility (remote or hybrid), healthcare options, and paid time off. Candidates must be able to maintain ownership of issues and work in a team-oriented environment.