Found Description
About VOLO ROOMS
VOLO ROOMS is a fast-growing hospitality startup focused on delivering high-quality, affordable short-stay accommodations. Our goal is simple:
maximize guest satisfaction and increase occupancy across all properties
.
Role Overview
We are hiring a
Remote Operations & Guest Coordination Executive
who will play a key role in day-to-day operations and guest experience. This position directly impacts
occupancy rate, reviews, and repeat bookings
.
This is a
remote role
with flexible working hours, but requires
quick responses and strong communication skills
.
Key Responsibilities
- Coordinate daily operations with caretakers across VOLO ROOMS properties
- Respond to guest messages promptly (before, during, and after stays)
- Resolve guest issues efficiently to ensure a smooth stay
- Communicate clearly with internal teams and caretakers to avoid delays
- Ha...