Remote MSP Service Desk Engineer (Tier 1)

Pandoblox is seeking a Tier 1 Service Desk Engineer in the Philippines to be the frontline of service delivery, handling end-user and workstation support, incident resolution within SLA, and proactive maintenance. You will manage tickets, configure Windows and macOS endpoints, administer Active Directory, Microsoft Entra ID, and Google Workspace, and escalate to senior engineers when needed.

This remote role requires 1–3 years of IT support, MSP experience, ITIL familiarity, strong English