Remote Medical Diagnostics Support Specialist

Abbott is seeking a Technical Support Associate to provide first-line technical support for Abbott ARDx products across Infectious Diseases, Toxicology, and Cardiometabolic and Informatics units. You will handle inbound calls and emails, guide users on product use, and ensure resolution within quality and regulatory guidelines.

In this role you will document inquiries, analyze problems, communicate findings, and drive continuous improvement while adhering to the quality system.