Remote Major Incident Manager – ITIL & Banking Ops

UST is seeking a seasoned Major Incident Manager to oversee incident management within their organization. This role demands over 5 years of experience, ideally in the banking sector, and requires strong expertise in ITIL-based service management.

The successful candidate will work 100% remote from Spain, leading major IT incidents and ensuring minimal business impact. They should possess excellent documentation and communication skills, as well as the ability to analyze incidents based on urgency and business needs.

Benefits include annual leave, health care plans, access to training, and the possibility for work-life balance flexibility.