Remote LMS Support Specialist – Enterprise Apps (Colombia)

Blackboard is seeking a Technical Support I to manage the resolution of technical issues for a distinct set of customers, including system administrators using Blackboard's LMS. The position involves troubleshooting complex web applications and requires strong analytical and communication skills.

Candidates should have 2-4 years of experience in enterprise product support, with a solid understanding of system and database administration principles. Fluency in English at the CEFR B2 level or above is essential.