Remote Italian-Speaking Customer Support Agent

Work Location: Remote position (must be based in Greece)Relocation: Required – paid relocation package providedContract Type: Full-timeLanguages Required: Italian (fluent or native), English (intermediate level)Position SummaryOur client is hiring Italian-speaking Customer Service Agents for a remote support role. This is an entry-level position that requires relocation to Greece, from where the role will be performed remotely in line with operational requirements.Key ResponsibilitiesHandle customer inquiries in Italian via phone, email, and online channelsProvide accurate information related to products or servicesResolve issues following established procedures and service guidelinesLog customer interactions and outcomes in internal systemsMeet quality standards and productivity objectivesEscalate cases when resolution cannot be achieved at first levelCandidate ProfileFluent written and spoken ItalianWorking knowledge of English (level B2)Previous experience not required; full trainin...