Remote IT Support Technician (L1) - MSP Helpdesk

Superstaff is looking for a Level 1 IT Support Technician to join their Managed Services team in Medellín, Colombia. The ideal candidate will provide helpdesk and technical support across industries while ensuring compliance with HIPAA and CMMC standards. This role offers remote support and includes after-hours on-call participation for critical issues.

The right candidate should demonstrate strong technical skills in Microsoft 365, Intune, and networking tools, with the ability to communicate complex issues clearly. Join a collaborative international team with training and development opportunities.