Remote IT Service Desk Analyst - AI-Driven Support

Employment Hero is seeking a Service Desk Analyst to support approximately 1,700 remote employees in the Philippines. This role involves managing IT support tickets, hardware procurement, and ensuring employees have the necessary tools for success.

The ideal candidate has 1-3 years of IT support experience and familiarity with tools like Jira Service Management and Google Workspace. Employment Hero offers remote work flexibility and a collaborative environment to thrive.