Remote IT Helpdesk & Employee Support Specialist

Persona is seeking a Customer Support and IT Helpdesk Specialist to provide internal employees with support in a remote-first environment. Responsibilities include resolving employee technical issues and managing support queries across various software platforms.

The ideal candidate has experience in customer support, proficiency in Windows and macOS, familiarity with ticketing systems like Jira and Zendesk, and a commitment to long-term full-time work.