Remote Inbound & Outbound Agent – CX Specialist

MCI is seeking a motivated Agent in the Philippines, Pampanga, San Fernando to provide exceptional support to offshore clients. This position involves responding to customer inquiries through calls, understanding needs, and resolving issues efficiently.

The ideal candidate should be fluent in English and possess prior call center experience. MCI offers a variety of benefits, including HMO and dental coverage, performance bonuses, and opportunities for career growth.