Remote Help Desk Analyst (EN/FR) – IT Support & Troubleshooting

Ria Money Transfer in Santiago de Querétaro is seeking a Help Desk Analyst to ensure the smooth operation of the FXOnline system. You will provide assistance to customers via various support channels while proactively monitoring potential issues.

The ideal candidate has advanced proficiency in English and French, with customer service experience and the ability to handle multiple applications. The role offers various perks including a competitive salary and growth opportunities.