Found Description
KeyNest is seeking a GuestCare Specialist for its remote GuestCare team. You will support guests via phone, email and live chat, assist with check-ins and inquiries, and coordinate with property managers and maintenance teams to resolve issues.
You will own the guest experience, document interactions, and escalate when needed. The role emphasizes empathy, ownership, and problem solving in a fully remote environment, with rotating shifts including evenings and weekends.
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