Remote Frontline Support Engineer – Customer Success

Connected Manufacturing™ is seeking a Fully Remote Front Line Support (FLS) Engineer to join its technical support team. The ideal candidate will have at least 4 years of technical support experience, a strong focus on customer satisfaction, and the ability to work independently. This position involves troubleshooting, resolving issues, and enhancing our knowledge base to aid customers effectively.

You will play a crucial role in maintaining the quality of support that our fast-growing customer base relies on. Apply your technical skills and customer service expertise to help us reach excellence in support.