Remote Frontline Support Engineer – Customer Success

Connected Manufacturing™ is seeking a Front Line Support (FLS) Engineer to provide exceptional technical support entirely remotely. The role involves troubleshooting customer issues, maintaining product knowledge, and contributing to the support organization. Candidates need a minimum of 4 years of relevant experience and a strong customer service orientation.

As a key member of our technical support team, you'll handle customer inquiries and effectively manage case statuses. Join us and be part of a team that goes above and beyond for customer satisfaction!