Remote Front‑Line Support Engineer – Customer-Focused Tech

Connected Manufacturing™ is seeking a Front Line Support (FLS) Engineer to join our fully remote technical support team. This role is vital for delivering exceptional customer support and resolving technical issues. Candidates need a minimum of 4 years in a similar role, exceptional customer-facing experience, and a proactive approach.

The FLS Engineer will troubleshoot, document processes, and create knowledge base articles to enhance customer support efficiency. Join us to help our growing customer base whenever they need assistance.