Remote Front-Line Support Engineer - 24/7 Customer Care

Connected Manufacturing™ is seeking a Front Line Support (FLS) Engineer to join their technical support team. This fully remote position emphasizes quality customer support, resolving technical issues, and providing assistance 24/7. The ideal candidate will have at least 4 years in a similar role and proven customer-facing experience.

The successful candidate will be responsible for troubleshooting, maintaining product performance, and contributing to the support knowledge base. This is a crucial role, as our support engineers are central to our business success and customer satisfaction.