Remote E-commerce Success Specialist (Support + Sales)

TalentPop App is seeking a Customer Support and Sales Specialist for a remote role focused on delivering exceptional service and driving revenue expansion. You will manage retention, upsell opportunities, and build strong customer relationships across chat, email, and phone.

The position emphasizes proficiency with CRM/Helpdesk tools, strong communication, and a SaaS/E-commerce background to optimize customer interactions and outcomes.