Remote Dutch Speaking Junior Customer Support

Position Overview:

We are seeking a Customer Support Specialist who is a native Dutch speaker with fluency in English to join our team. In this role, you will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring a positive experience for our customers. .

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in Dutch and English
• Address and resolve customer concerns related to products, services, orders, and technical issues
• Troubleshoot and resolve customer problems promptly and effectively
• Maintain accurate customer account information and updates
• Collaborate with internal teams to escalate and resolve complex issues
• Ensure a high level of customer satisfaction through professional and clear communication

Qualification...