Remote Disability Operations Supervisor

JOB SUMMARY

The Disability Operations Supervisor is responsible for leading and managing the day-to-day operations of the disability claims team. This role focuses on ensuring high-quality service delivery, compliance with industry standards, and meeting key performance indicators. The Supervisor will oversee a team of claims analysts, providing guidance, training, and support to enhance performance and promote career development.

• Experience in a Disability Group Insurance setting is preferred.
• Background in Long Term / Short Term Disability Claims is advantageous.

MAJOR DUTIES & RESPONSIBILITIES

Team Management:

● Supervise daily operations of the disability claims team to ensure efficient workflow and quality outcomes. This includes case assingments and performance management.

● Oversight of the scheduling, quality assurance and/or admin functions (including ensuring a...