Remote DevOps Engineer

You will work remotely in a hybrid team model (Local Hong Kong coordination + remote execution), contributing to daily ops,incident resolution, upgrades, testing, and 24x7 rotation (with on-call premiums).

Key Responsibilities

• Daily System Support & Multi-Cloud Monitoring
• Perform daily health checks (post-6pm HKT scripts for non-business hours) across on-prem VMware and cloud environments.Evaluate/optimize monitoring triggers, alerts, and scripts (vSphere alarms, Horizon dashboards, Azure Monitor, AWS CloudWatch,Alibaba Cloud Monitor).
• Triage alerts: initial diagnosis, escalation, and resolution support.
• Incident & Problem Management
• Handle incidents (S1/S2 priority) with impact analysis and root-cause resolution within SLAs.Participate in on-call rotation (Airport 24x7 premium for standby/nights/holidays).
• Document and improve processes for di...