Remote CX Retention Ops Manager - Cart & Returns

TalentPop is seeking a CX Retention Ops Manager responsible for driving revenue recovery and retention operations. This role requires strong analytical skills and the ability to coach a team to enhance customer experiences. The ideal candidate will have 3+ years in CX or customer support leadership.

The position is fully remote based in the Philippines, with a work schedule from 9 AM to 5 PM Pacific Time. Compensation ranges between $1,800 and $2,200 monthly.