Remote CX Retention Operations Lead

TalentPop App is seeking a CX Retention Operations Manager to lead customer retention initiatives in a fully remote role. This high-impact position involves optimizing operations related to returns, exchanges, and customer support, focusing on enhancing customer experience and loyalty.

The ideal candidate will have a minimum of three years of experience in customer experience operations, excellent analytical skills, and the ability to coach remote teams. Join us in shaping retention strategies that drive meaningful results!