Remote CX Retention Operations Lead

TalentPop App is looking for a CX Retention Operations Manager to lead customer retention initiatives and optimize post-purchase operations. This remote position requires a passionate leader skilled in data analysis and process improvement.

The ideal candidate will have at least 3 years of relevant experience, strong knowledge of e-commerce workflows, and a proven ability to manage remote teams. Join us to help shape customer retention strategies while enjoying a fully remote work environment.