Remote CX Retention Operations Lead

TalentPop App is seeking an experienced CX Retention Operations Manager to lead and enhance customer retention initiatives. This high-impact leadership role involves optimizing post-purchase operations and achieving measurable outcomes through data analysis and team development.

With a focus on customer experience excellence, the ideal candidate will manage remote teams and drive improvements in key metrics. Enjoy a fully remote role with opportunities for professional growth, performance-based compensation, and a collaborative team culture.