Remote CX Operations Architect: Build & Optimize Global CX

Motum is seeking a CX Operations Leader to create and manage customer experience setups for consumer brands. The ideal candidate will have 4+ years of experience in CX operations and will be responsible for configuring helpdesk platforms, documenting client guidelines, and overseeing ongoing optimizations.

This fully-remote position offers competitive growth opportunities within a dynamic team, working with clients to adapt and evolve their CX operations while maintaining high standards.