Remote Customer Support Representative

We are currently hiring Customer Support Representatives to join a fast-paced eCommerce support team during Peak season.This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support.We're looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels.What You'll Be DoingAnswering customer inquiries via phone, chat, email, and SMSAssisting customers with purchase‐related questions and order supportFollowing up on pending inquiries and unresolved customer interactionsAccurately documenting customer interactions and updatesProviding friendly, professional, and solution‐focused supportBuilding positive customer relationships through clear communicationTraining & Project TimelineTraining Start Date: Monday, June 29, ****One week of training followed by one week of supported ...