Remote Customer Service Specialist - Tech & Returns

Alcon is looking for individuals to provide comprehensive customer service in Santiago. This role includes both remote and distribution center-based support, handling inquiries through phone, text, and online chat. Successful incumbents will act as a liaison between customers and various departments, ensuring efficient communication and support.

The ideal candidate will have strong problem-solving capabilities and excellent communication skills to assist customers effectively with both high and low complexity issues. Join Alcon in delivering exceptional customer experiences.