Remote Customer Service Associate (Philippines)

What does a Remote Customer Service Associate do?

This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which include order and product questions, payment matters, and website guidance. Our Remote Customer Service Associates use various tools to navigate, research, and review solutions, communicating effectively with customers.

Responsibilities include (but are not limited to):

• Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
• Resolving technical issues related to Amazon’s website, Prime services, and digital devices (Echo, Kindle, etc.)
• Gathering intelligence to prevent potential issues impacting customer experience and delivery performance.

What you can expect:

• Competitive pay starting at PhP 18,700 monthly, excluding rice and internet allowance
• Opportunities for on-the-job learning and growth