REMOTE - Customer Service Agent (Billing) (México)

We focus on helping small and medium‑size enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high‑quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

A property management firm providing high‑quality community management services to residential associations across Connecticut and Southern New England. With a team‑based approach, they deliver personalized, reliable service focused on meeting current needs and maximizing long‑term property value.

We are looking for a Customer Service Agent to be responsible for the following activities:

• Respond to phone calls, voicemails, and emails within the same business day regarding owner payments, account history, and general inquiries.
• Assist unit owners with setting up online payments, reviewing payment options, and navigating their web port...