Remote Customer Retention Specialist | Data-Driven CRM

TalentPop is seeking a Customer Retention Specialist to own and optimize multi‑channel retention initiatives from a fully remote setup. You will work with leading e‑commerce brands to reduce churn, maximize CLV, and drive repeat purchases through personalized journeys.

The role emphasizes leveraging CRM platforms such as Klaviyo, HubSpot, and Salesforce Marketing Cloud, with a focus on analytics, segmentation, and performance improvements in a fast-paced remote environment.