Remote Customer Retention Specialist - Crypto & Fintech

Veta Virtual is hiring a Customer Retention Representative for a high-growth fintech/crypto client. The role is fully remote, based in LATAM or Europe, focusing on re-engaging inactive customers by phone and SMS.

You will use consultative conversations, handle objections, and leverage incentives to recover revenue, with CRM updates and data-driven targeting.

Strong communication, proven retention results, and crypto enthusiasm are valued; join a fast-paced team shaping the customer journey.