Remote Customer Experience Executive – Precious Metals

Koin is looking for a Customer Experience Executive to provide high-quality support for The Wessex Mint platform. The fully remote role requires strong phone communication skills and is focused on assisting customers with orders, accounts, and precious metals inquiries. You will handle inbound and outbound calls professionally and maintain clear communication throughout.

Your background in customer support and ability to manage a high volume of calls will be essential to ensure customer satisfaction. A structured onboarding will be provided along with a supportive work environment.