Remote CS Ops Architect: Scale Customer Success with Data

Adthena is looking for a CS Operations Manager to enhance systems, processes, and data infrastructure for better operations in Customer Success and Account Management. The position plays a pivotal role in transforming fragmented tooling into a seamless, proactive CS model.

Key responsibilities include auditing existing systems, designing integration architectures, and building auto-trigger workflows. Ideal candidates should have experience with Planhat and data analytics, and a passion for handling customer inquiries efficiently.