Remote: Contact Center Strategy & Operations Leader

Miratech is seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining the operating model, roadmap, and ROI for CCaaS initiatives, with emphasis on Genesys Cloud.
Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.
This strategic, business-facing role focuses on assessing current operations, aligning stakeholders, and driving adoption without platform configuration, delivering executive-ready recommendations. xqbhyrx

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