Remote Clinical Service Desk Agent 24/7 Support

Ntt Data is seeking a Clinical Service Desk Helpdesk professional for a remote position in Mexico, Jalisco. You will manage customer calls in a 24x7 environment, handling incident tickets and seeking resolutions efficiently.

The ideal candidate will have at least 4 years of service desk experience and excellent communication skills. A high school diploma or equivalent is required. This role offers the flexibility of remote work and requires availability to travel up to 10% of the time.