Found Description
Enhance your career as a Remote CCaaS Integrator specializing in Five9 at Inoria, a Calltower company. You'll deliver creative solutions to meet business demands in various contact center environments.
Inoria is looking for a skilled solutions integrator with prior experience in implementing the Five9 Contact Center platform. Your role will involve deploying innovative CCaaS solutions that integrate seamlessly with existing systems, making impactful contributions to project success. Collaborate with internal teams to provide user training and maintain comprehensive technical resources.
Key Responsibilities:
• Develop and configure relevant CCaaS solutions
• Participate in building Omni-channel and AI-driven tools
• Keep technical library updated with new processes
• Support end-user training across various roles
• Resolve escalated support issues effectively
Requirements:
• Expertise in Five9 and IVAs
• 5+ years in Contact Center environments
• 3+ years...
Inoria is looking for a skilled solutions integrator with prior experience in implementing the Five9 Contact Center platform. Your role will involve deploying innovative CCaaS solutions that integrate seamlessly with existing systems, making impactful contributions to project success. Collaborate with internal teams to provide user training and maintain comprehensive technical resources.
Key Responsibilities:
• Develop and configure relevant CCaaS solutions
• Participate in building Omni-channel and AI-driven tools
• Keep technical library updated with new processes
• Support end-user training across various roles
• Resolve escalated support issues effectively
Requirements:
• Expertise in Five9 and IVAs
• 5+ years in Contact Center environments
• 3+ years...
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