Remote Billing and Sales Representative

Take your customer service skills to new heights with DependableIT as a Remote Billing and Sales Representative. Support subscribers by addressing billing concerns and maximizing sales opportunities from home or in-office.
As part of our supportive team, you will manage inquiries from Internet, Digital Phone, and Cable TV subscribers, focusing on resolving billing issues while identifying sales potential. DependableIT values growth and continual improvement, creating an atmosphere that encourages shared success. Ideal candidates are driven to enhance their skills and are committed to providing outstanding service.
Key Responsibilities:
• Answer calls promptly, providing exceptional service
• Clarify billing charges and assist with payments
• Seize every chance to upsell during customer interactions
• Demonstrate patience and active listening skills
• Meet key performance metrics for quality and satisfaction
Requirements:
• At least 1 year of experience in cus...