Remote Bilingual CSR (EN/ES) - Entry-Level

Valatam is seeking a Junior Customer Service Representative to deliver bilingual support to clients and their customers. This entry‑level, 100% remote, full‑time role places you as the first contact for routine inquiries while you learn processes and grow your customer‑facing skills.

You will handle inquiries via phone, email and chat, use CRM tools, escalate when needed, and collaborate with internal teams to resolve issues.