Remote Bilingual Client Service Coordinator/Coordonnateur ou coordinatrice bilingue, service à la clientèle

                                           Bilingual Client Service Coordinator

The opportunity

The Canadian Resident Matching Service (CaRMS) , located in downtown Ottawa, is seeking a Bilingual Client Service Coordinator to engage with our clients.  Reporting to the Manager of Client Services, the Bilingual Client Service Coordinator is a member of the client services team and is responsible for supporting CaRMS products and services. 

This is a full-time, permanent, fully remote position . The successful candidate must be based in Canada, with occasional travel. The language requirement for this role is bilingual (English and French) . Occasional overtime may be required to meet critical deadlines.

Role and Responsibilities

• Provide front-line support to clients via email, phone, and chat channels. <...